Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?


Choosing Your Plant

What plants will grow in my area?

We have made it easy for you to search available trees & shrubs specifically for your area. Select your USDA Hardiness Zone and start shopping or browse our products individually and choose those that correlate with your growing zone.

How do I find my USDA Hardiness Zone?

To find your growing zone, type in your zip code using our Find My Zone tool. You can then use this information to Shop By Zone, or browse our products individually and choose those that correlate with your growing zone number.

Should I choose a bare root or potted plant?

Bare root trees are the most economical type of nursery stock. They are usually the best choice when purchasing large quantities of trees for orchards. The purchase of bare root trees will require an intermediate level of gardening in order to properly store bare root trees until adequate planting time and for transplanting them to your local soil.

Container trees are conveniently available year round, have a high survival rate, and are suitable for all level of gardeners, especially beginners. For the first couple of weeks, actively growing trees planted from containers must be watered frequently, sometimes daily, til their roots establish in the surrounding soil. Shop our potted plant collection.

What are chill hours?

Chill Hours (sometimes called Chill Units) are an approximation of how many hours of weather between 32 degrees and 45 degrees (F) a plant requires to properly go dormant so it can wake up and blossom and/or set fruit. For plants to thrive in your geographical area, it may require matching optimum Plant Hardiness Zone compatibility with the optimum Chill Hours.

What is my soil type?

Knowing the kind of soil you have helps you determine its strengths and weaknesses. While soil is composed of many elements, the place to begin is with your soil type. You just have to observe the composition of the soil’s particles. Use the descriptions below to help determine the soil matter your are working with, and this can help you better understand what you can do to improve your plants home. After all, good soil is one of the best ways you can have to help your plant thrive, and live a long and fruitful life.

Clay Based Soils - Does your soil refuse to absorb water? Does the soil stick to your trowel and other gardening tools? Then you are probably working with a clay based soil. This type of soil is composed of very small particles, which doesn't allow for much room for water and air to penetrate down to the roots of you plant. Clay soil takes many many years to develop.

Sand Based Soils - Is your soil very easy to dig and maneuver? Does water easily absorb into your soil? If so you are more than likely working with a sand based soil. Overly - sandy soil is not very fertile and can leave your plants without the proper water and nutrition.

Loamy Soils - Is a good combination of the above soils. Its sandy enough to be easy to dig into, but yet has enough clay organic material and nutrients to anchor and feed the root system which allows the proper nutrients to be absorbed within the plant. This is the ideal soil for planting most varieties.

Do you have a catalogue?

We do not print paper catalogs. You are welcome to print our Variety Guide to assist in deciding on the best pecan tree.

Our prices and availability are constantly changing. The best way for us to keep our database and customers up-to-date is through our website. We also eliminate thousands of pounds of paper waste a year by doing so, which furthers our commitment to reduce, reuse, and recycle. To see only available trees for your area shop by your USDA Zone.

About Our Trees & Plants

Are your trees organic?

The short answer is no we are not organic certified.
The long answer is organic certification is generally, if not always, applied to fruit production rather than tree production.

After trees have been in their final location for up to one season, the minimum required for crop production, the impact of any prior chemical treatment would have disappeared.

What do you use for grafting rootstock?

Pecans are grafted onto Caddo & Elliot root stock (2017)

Do you treat your trees with pesticides & fertilizers?

We try to limit the amount of chemicals and pesticides used at our nursery whenever possible. To meet customer expectations on product quality, some intervention chemically is necessary.

Orders & Shipments

Our trees are grown and shipped from Monticello, Florida. We currently use Fedex Ground® for our shipping needs. We ship on Mondays only after the bare root trees have been harvested (historically, late January).

When will my order be shipped?

We will be shipping bare root trees on Mondays only in order to reduce stress on the trees. Bare root trees must be dormant in order to be shipped. We will begin shipping directly after they are harvested. If everything goes according to schedule, bare root shipping will begin the last week in January, unless otherwise noted in your order. We do not hold orders unless requested by you, the buyer.

State shipping restrictions

If you have found that we cannot ship to your state, it is most likely for agricultural certification reasons. Certain states like California, Hawaii and Arizona have stricter laws in place and require ag stamps that we do not currently possess.

Preorder Terms & Conditions

• Pecan bare root preorders will be accepted until harvest date of bare root trees or until maximum preorders have been filled.
• Orders will ship approximately 2-3 weeks after harvest date UNLESS otherwise noted in your order. We do not hold orders unless requested by you the buyer.
• Payment in full is required to secure quantity and variety for your order. Payment will be processed immediately upon completing checkout.
• Preorders are shipped in the order that they were received after harvest date (to be determined, but generally late January).
• If, in the event the quantity or variety you preordered is not available you will be notified and will have the opportunity to substitute a different variety or cancel your order before shipping.

Do you ship internationally?

We do not ship internationally due to the agricultural certifications needed to ship to countries other than the United States.

Returns & Guarantee


Since plants are perishable, we do not accept returns under any condition. All sales are final.

Guarantee Policy

Bare root trees are living organisms and as such, they can perish for many different reasons. You will have until June 30th to assess if your tree is viable and to make any claims. Failure to produce leaves or buds on the tree is not a sufficient determination if the tree is alive and/or viable as some bare root trees spend a growing season reestablishing their root system before producing leaves. Only the results of a scratch test will be accepted as a determination of loss. To perform a scratch test use your thumbnail or a knife and gently scrape a small part of the outer gray-brown bark from a twig or branch. Directly inside the outer bark on healthy trees/shrubs you’ll find a nice green layer, called the cambium. If you continue scratching away the thin green layer, you’ll see the whitish inner wood. The presence of the green layer indicates life in the tree. To make a claim, please photograph the results of the scratch test (per tree) and email to If we agree with your assessment a 50% credit of the purchase price of each tree will be credited to your account to be used the following bare root season. Shipping costs will be the responsibility of the customer and determined by the carrier.

We encourage you to review our complete policy, available on our website.

How are plants packaged?

Plant Me Green uses the highest quality packaging materials available to ensure your plant arrives safe and healthy. It is extremely rare that packages are broken or damaged in transit.

It's winter here, when will order ship?

Your order will ship in the order it was received after the harvest date (which is to be determined, but generally late January) unless a hold til or requested ship date is notated at checkout.

Can I pickup?

Of course! If you are in, or would like to travel to North Florida feel free to schedule a pickup. All pickup orders are to be scheduled by appointment only by calling (850) 997-5054.

After Delivery

What should I do if order hasn't been delivered?

We are so sorry you are experiencing this hiccup with your order! If you have been tracking your order and the scheduled delivery date has past, or if your order is missing items, please contact our office at your earliest convenience so that we may resolve these issues.

What if tree was damaged in transit?

This breaks our hearts as much as yours....poor little trees. If your order is damaged during transit, we need to be contacted within 48 hours of you receiving the damaged package. In order to make a claim, we will need picture documentation. We ask that you take at least 2 pictures of the damaged box on the outside and at least 2 pictures of the damaged plant on the inside. Please send the pictures to Once we receive the pictures we can make an assessment of the damage. We will do our best to correct the issue quickly. Broken branches are cosmetic and should be pruned.

Do I plant the tree immediately?

Upon arrival, take the trees out of the box and inspect the trees to make sure the main trunk did not snap and the roots are in good shape. Remove the plastic bag from around roots. Soak the roots in a bucket/trough/bin etc. for 24 hours. It is important that the roots stay covered in water. After a 24 hour soak, plant your trees in the ground. Please see How to Plant for more information.

How do I prune/fertilize/care for my plant?

We have put together a comprehensive guide for you to utilize in the care of your plants.

My ground is frozen, what do I do?

You will want to heel in the tree until your ground is unfrozen and planting can begin. The most important thing to remember is KEEP THE ROOTS MOIST. Even for brief periods, i.e. while preparing the moist medium site. Keep the roots packed in sand, peat moss, potting mix or aged sawdust (avoid fresh sawdust or wood shavings as they may contain compounds that inhibit root formation). Trees can be kept like this for several weeks if necessary, but should always be permanently planted before showing any signs of bud swell or growth. Protect trees from freezing before planting. Prior to planting, soak trees in water for 12 to 24 hours. This will afford them a good long drink to compensate for any moisture loss in storage and transplant. More Information

How much water should I give my plant?

This will vary depending on your soil type, the location of your tree, the type of tree you have, and the time of year. Educating yourself on these variables will lend to developing the right watering schedule for your new tree.

Get in touch

Have questions about your order, or a general inquiry?